Contact Information

Questions about an order, a size or a finish are welcome, before or after you buy. Send your order number, the name of the item and, for anything that arrived damaged, a few clear photographs, and we can usually settle the matter in a single reply. We answer every message within 1-2 business days during the hours below, and messages that arrive at a weekend are picked up on the next working morning.

Customer support

• Email: support@hoteljobsusa.com
• Phone: +1 (440) 449-3962
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM ET

Postal address

• FIRESIDEBITE LLC
• 121 MILL ST, GAHANNA, OH 43230